Shara Zoll
shara@zoll.org

Summary A project management specialist with over seven years experience successfully applying business goals to emerging technologies. Skilled in relationship management and multi-disciplinary team leadership. Well-versed in project management methodology. Strong knowledge of business and operational aspects of running a large, content-driven website. Special interest in the linguistic, cultural and technical challenges presented by Web development for an international audience.
Experience

07/2001 - 07/2002 Nascent State NY, NY

Senior Project Manager (www.nascentstate.com)
· Managed internal design and production teams
· Managed website development from conception to launch - including multilingual projects
· Created information architecture for web development projects for clients such as Lexmark International.
· Developed new business prospects, wrote and edited proposals and contracts.
· Served as lead client contact for daily project management· Worked closely with CEO and CCO on new service initiatives
· Conducted research and created company policy for Section 508 web disability compliance
· Managed establishment and marketing of independent Usability Lab facility
· Researched and wrote usability test methodology and recruited test subjects
· Conducted usability evaluations (interviews)

 

04/2000-04/2001 New York Times Digital (NYTd) NY, NY

Senior Project Manager, Email and Multiplatform Distribution (www.nytimes.com)
· Managed ongoing systems support of nightly section subscription emails and new development of 10 original weekly newsletters for a subscriber base of over 3 million addressees
· Managed process flow for manual editorial, marketing, and advertising bulk mailings totaling over 17 million messages per month
· Managed million dollar integration project for e-marketing automation software solution (Annuncio). Coordinated in- and out-of-house resources to assess and fulfill needs of stakeholders within all major departments. Drafted project documents and administered multidisciplinary project plan encompassing multiple database integration, Java servlet development, and incorporation with existing software (Realmedia OAS) for dynamic ad serving, reporting and tracking
· Managed wap.nytimes.com, the first-ever wireless content offering by The New York Times, from RFP to launch, overseeing outside vendor I3 Mobile, for Business Development Department
· Oversaw teams of Perl, CGI, Java, JSP, and XML developers and DBAs for NYTd email and distribution systems (Unix Sun Solaris and Oracle based)
· Administered 365-day/year SGML archive feed of The New York Times newspaper for national and international http retrieval
· Managed feeds through external distribution vendor Screaming Media for more than 20 New York Times partners, including Altavista, AvantGo, Britannica, Harvard, Intuit, Microsoft Network, NBCi, Ogilvy Mather, Omnisky, Palm VII, Skytel, University of Pennsylvania, and Yahoo
· Managed project to build in-house XML feeds and subsequent efforts to achieve full XML compliance
· Oversaw migration of distribution systems to Open Market System/IPS
· Wrote and coordinated documentation of all above on Information Technology intranet
· Worked with Project Management Group to revamp and reestablish project management process, procedures, and conception cross departmentally

 

11/1999-07/2001 World Seido Karate Organization - Honbu (Headquarters) NY, NY

Web Developer (www.seido.com)
· Major visual and informational architecture redesign using Photoshop, Dreamweaver, Perl, and Java Script
· Ongoing development, maintenance, and upkeep of site
· Maintain contact with affiliated dojos worldwide
· Coordinate periodic volunteer resources for further development

 

04/1998-04/2000 PR Newswire Jersey City, NJ

Manager, Investor Relations Web Services (www.prnewswire.com/viq_main.shtml)
· Led technology side effort to bring an Investor Relations web product (Virtual IQ) to market. Defined requirements for product and coordinated product implementation impact on existing technical infra-structure
· Defined Virtual IQ department by hiring and managing a multidisciplinary staff of 8 including programmers, producers and designers
· Oversaw continued development (Perl, XML and Java) in Windows NT and Unix environments as well as Y2K compliance efforts.
· Exceeded year-end product revenue projections by 100%

Senior Project Manager/International Web Master (www.prni.com)
· Localized PR Newswire International site into five new languages using external vendor Alis Technologies
· Managed Java development for multilingual affiliate feeds to expand site from marketing vehicle to dynamic source of rich news content
· Worked with international affiliates to develop underlying transfer mechanisms, coordinate technical integration and control content creation and accuracy

 

05/1996-03/1998 Scientific American Magazine NY, NY

Manager of Online Production (www.sciam.com)
· Webmaster - coordinated content, workflow, production, and artwork for weekly updates to sciam.. Developed site to 3,000+ pages receiving over one million hits/month during its first year
· Oversaw web & mail related changes to Borderware firewall
· Hosted six affiliate publishing sites on same server
· Researched & implemented new technologies
· Administered Netscape Web Server, Netgravity, RealAudio, Excite Search Engine, Listserv, CGI scripts and BSDi box
· Produced dynamic statistical site reporting utilizing Webtrends software
· Developed and managed relationships with outside vendors, ISPs, editorial content providers and consultants

 

01/1994-02/1996 MCI/Newscorp Joint Online Venture (Delphi Internet Online Service) NY, NY/Cambridge, MA

Associate Producer/Editor
· Edited submissions from freelance review staff
· Editorial liaison to technical development team for iGuide Search Engine
· Initiated HTML editorial style guide for in-house editorial staff
· Responsible for uniformity and quality of material prior to World Wide Web publication
· Reviewed World Wide Web sites

Editorial Assistant (www.delphi.com)
· Maintained VMS text-based service utilizing minor FORTRAN and Textrieve programming
· Liaison to external and corporate information providers, Member Services, Delphi Software Engineers, and affiliate companies
· Developed and implemented new content geared especially for women on the Internet

Internet Member Services Representative
· Provided technical and administrative support for Internet service customers via telephone, email, and on-line forums
· Responsible for maintenance of PDN phone access lists for in-house and customer use

Education

Learning Tree International - Professional Training

Software Project Planning and Management exam pased 02/2000
NT 4: Hands-On 11/1997
UNIX Server Administration: Hands-On 10/1997

The University of Chicago,

Joint Degree Program in Linguistics AB and AM received 05/92
Knowledge and Interests
· Project Management (Microsoft Project) · Linguistics
· Internet & Wireless Technologies
(UNIX, vi, ftp, http, xml, HDML, WAP)
· Seido Karate - Black Belt (Shodan)
· Customer Service · Swing dance
· Sales · Member: New Amsterdam Singers www.nasingers.org
· Technical writing · Teaching

 

Languages
· French (fluent)
· Italian
· Russian
· Mandarin
· American Sign Language
· Japanese

Microsoft Word Format